Privacy Policy

lixPresentr is Bible projection software published by Creativlix Technologies, based in Waterloo, Canada, which is responsible for processing your data. This policy describes what we collect, why, with whom we share it and what your rights are. It applies to the desktop app, the web app, the mobile remote and the lixpresentr.app website.

1. Data We Collect

Desktop Application

• Your content (verses, songs, playlists, slides, notes, settings) is stored locally on your computer. It is only sent to our servers if you enable cloud sync (Cloud plan).
• To manage the free trial, the app sends our servers a hashed (non-reversible) machine identifier and the trial start date, with no account or name.
• If you link a lixpresentr.app account, the app exchanges license information with our servers (account, plan, machine identifier, active computers) and the AI credit balance.
• The app checks for updates at startup with GitHub, which then receives your IP address as with any web request.
• Usage statistics are collected, as described in section 4.

Account and Web Application

• Account: email address, name, hashed password (or Google identifiers, see section 2), profile picture if provided, language.
• Organization and teams: church or organization name, invited members (email address), roles.
• Security logs: IP address, browser and date at each sign-in, and during API key operations, to protect your account from fraudulent access.
• Subscription and purchases: Stripe identifiers, plan, billing history, credit and content purchases. Your card numbers never pass through our servers.
• Synced content (Cloud plan): songs, playlists, templates, lower thirds, custom verses, transcription profiles, media.

Download and Contact Form

When you download the app or access the online Bible without an account, we ask for your email address, name, church name and, optionally, your role. This information is used to send you getting-started instructions, to support you during your trial and, with your consent, to send you our communications (see section 5).

Website Chat Assistant

The website offers an automated chat assistant. The messages you write to it are sent to OpenAI to generate the answer (section 3). We keep these conversations for 90 days, with no name, no email address and no link to an account (only the language and the page you were viewing are recorded), to improve the assistant's answers; they are then deleted automatically. Avoid writing personal information in it. If you click "Talk to someone", your conversation continues with our team through tawk.to, loaded only at that moment, along with the language, the page you are viewing and a summary of the automated exchange; when that service is unavailable, your email address and message are forwarded to us by email so we can reply.

How We Use Your Data

• Provide the service: projection, sync, licenses, AI credits, remote, remote operator.
• Authenticate you, secure your account and prevent abuse.
• Bill subscriptions and purchases through Stripe and send you transactional emails (verification, password reset, invitations, confirmations).
• Support you and improve the product based on usage statistics.
• Send you product news and offers, only with your consent (section 5).
• We never sell or rent your data, and we only share it with third parties to provide the service (section 3).

Data Retention

Your account data and content are kept as long as your account is active. After a deletion request (section 8), they are erased from our servers within 30 days, except billing records we are legally required to keep. Usage statistics are purged after 13 months. Conversations with the website chat assistant are deleted after 90 days. Security logs are kept only as long as needed to protect the account.

2. Google User Data

If you choose to sign in with Google OAuth, here is how we handle your Google data:

Data Collected

• Email address associated with your Google account.
• Display name (if available in your Google profile).
• Profile picture (URL only, if available).

Data Usage

• Create and authenticate your account on lixPresentr.
• Display your name and photo in the user interface.
• Associate your license, synced content and credits with your account.

We do NOT use your Google data for advertising, profiling or resale. Your account email address may receive our communications only if you have consented (section 5).

Data Storage

• Your Google data is stored in our PostgreSQL database hosted at Neon (see section 3), encrypted at rest and in transit.
• Authentication sessions use signed JWT tokens; no token is stored in plain text.
• We never receive your Google password: only the OAuth flow is used.

Data Sharing

• Your Google data is never sold, rented or shared with third parties for commercial purposes.
• Stripe receives your email address only if you make a purchase.
• Resend, our email delivery service, receives your address to deliver our messages to you.

Data Deletion

You can request deletion of your account at any time by writing to contact@lixpresentr.app (section 8). Deletion permanently removes all your data, including data obtained via Google OAuth. You can also revoke lixPresentr's access from your Google account security settings.

Google API Compliance

lixPresentr's use and transfer of information received from Google APIs adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Google Scopes Requested

• openid — basic authentication
• email — email address to identify your account
• profile — name and profile picture to personalize the interface

No sensitive or restricted scopes are requested. We do not access your contacts, calendar, Google Drive files or any other Google service.

3. Third-Party Services and Processors

The following services process data on our behalf. Those marked "on your initiative" only receive data when you enable the relevant feature.

• Soniox — real-time voice transcription: microphone audio is streamed to Soniox servers while transcription is active (on your initiative).
• Deepgram — backup transcription provider, used the same way if you select it (on your initiative).
• OpenAI — AI assistant, AI slides and the website chat assistant: your messages, your sermon outline text and the required Bible context are sent to OpenAI to generate the answer (on your initiative).
• tawk.to — chat with our team from the website, loaded only when you click "Talk to someone": receives your messages, your IP address and the browsing information needed for the service, plus the name and email you choose to enter (on your initiative).
• LiveKit — remote operator: during a session, the church microphone audio and projection commands pass through LiveKit servers to reach the remote operator (on your initiative).
• Stripe — payment of subscriptions, credits and store purchases.
• Cloudflare R2 — storage of synced media (Cloud plan), store images and the Bible and song catalogs.
• Neon — hosting of our PostgreSQL database.
• Vercel — hosting of the website and web services.
• Resend — delivery of our emails.
• GitHub — distribution of desktop app updates.
• Google Analytics — website audience measurement, only with your consent (section 7).

These providers are mainly located in the United States; your data may therefore be processed outside Canada, under the protection of their contractual confidentiality commitments. AI features run on credits managed by our servers: no third-party API key is stored on your device, and no data is sent to AI services without your explicit action (enabling the microphone, asking a question, starting a generation).

4. Application Usage Statistics

The desktop application collects usage statistics to help us improve the product and assist you. This data is linked to your account when you are signed in — it is not anonymous.

What We Collect

• Timestamped usage events: which feature was used and when.
• The application version and operating system.
• A machine identifier.
• Your user account, if you are signed in.

What We Never Collect

• The text of displayed or viewed verses.
• Voice transcriptions.
• Files, slide contents or song titles.

Purpose, Retention and Opting Out

These statistics are used solely to improve the product and provide technical support. They are stored on our own servers, with no third-party analytics service, and automatically deleted after 13 months. Collection is enabled by default and can be disabled at any time from Settings → General → "Usage Statistics". Statistics linked to your account are deleted along with it.

5. Communications

• Service emails: we send you the messages needed to operate your account (verification, password reset, team invitations, purchase confirmations, notices of price or terms changes). They cannot be turned off while the account exists.
• News and offers: with your consent, given at download, sign-up or in your dashboard, we may send you product news, usage tips and offers. Every message tells you how to unsubscribe (link or simple reply), and you can also write to contact@lixpresentr.app; requests are processed within 10 business days, in accordance with Canada's Anti-Spam Legislation.
• We never pass your address to third parties for their own campaigns.

6. Storage and Security

• Desktop app: your content stays on your computer unless you enable cloud sync.
• Database: PostgreSQL hosted at Neon, encrypted at rest; passwords hashed with bcrypt.
• All communications between your devices and our services are encrypted in transit (HTTPS/TLS).
• AI credits are managed server-side: no API key is stored on your device.
• In the event of a security incident affecting your data, we notify you and, where required by law, the competent authority.

7. Cookies

We use cookies essential to the application's operation (authentication session). On the website, with your consent, we also use Google Analytics for audience measurement. No analytics cookies are stored until you give your consent, and you can change your choice at any time via the "Manage cookies" link in the footer. No advertising cookies are used.

8. Your Rights

In accordance with Canadian privacy law (PIPEDA and Quebec's Law 25) and, where applicable, the GDPR, you can at any time:

• Access the data we hold about you and have it corrected.
• Request a copy of your account data and synced content in a readable format.
• Request deletion of your account and all associated data.
• Withdraw your consent to communications and analytics cookies.
• Disable usage statistics and revoke microphone access in the settings.

To exercise these rights, write to contact@lixpresentr.app from your account's email address. We respond within 30 days. If you believe your request was not handled properly, you may lodge a complaint with the Office of the Privacy Commissioner of Canada or the competent authority in your country.

9. Children

This service is intended for churches and their teams. It is not intended for children under 13 and we do not knowingly collect data about them.

10. Changes

We may update this policy. Changes are posted on this page with their date; substantial changes are announced by email to account holders.

11. Contact

Data controller and contact for any question about your data:

Creativlix Technologies
Waterloo, Canada
creativlix.com
contact@lixpresentr.app